PROBLEMS

QUIZ PROBLEMS

Problem:  You can not log into the quizzes on my website

Solution: Email me at unclebill@comcast.net and I will send you the direct links to your quizzes

Problem: You are getting a 502 error

Solution: The website that hosts my quizzes may be down.  This is something I have no control over.  You will have to wait until the site is back.  If it happens it is usually resolved quickly.

Problem:  Password related issues

Solution: Email me at unclebill@comcast.net

PROBLEMS WITH STATE EXAM OR LICENSING

Read either the

Provider Info page or

Instructions for license page.

If you don’t find the answers there then

Email me at unclebill@comcast.net

TEXTBOOK PROBLEMS

All textbooks are mailed out via priority mail either the day you registered or the next business day.  They are mailed to the registration address.  If you have an apartment number or a suite number and you did NOT include that, then it is possible the USPS will have returned it to me because of an insufficient address,

If any of the following happen:

1. You did not receive a textbook

2. You received the wrong textbook

3. The textbook you received has an issue

Then please make sure to Email me at unclebill@comcast.net

FOR ALL OTHER PROBLEMS THE BEST WAY TO CONTACT ME IS

unclebill@comcast.net